NutriBullet Reviews

Compared to the Ninja this thing is like an easy bake oven. Cheap and weak motor. Burns out quickly. I’ve had my same ninja for 2 years going strong. Nutri bullet is on it last leg 3 months in. The makers of this product suck. They obviously don’t use their own product

This is a terrible blender stay well away! Mine has broken the plastic section that works the blade. I have only had it 1 year and week! So difficult to get the items to blend.

Got the Magic Bullet as a gift and it stopped working after about 10 uses. Seems that food (liquid) has leaked into the inner section and caused a blockage. This is because the cup leaks when it’s turned on. I had to figure that out from YouTube. No customer service number in the UK so not even sure how or where to get it fixed. Appalling customer service, will never buy from this company again and would not recommend. I had an old style blender (Kenwood) for 10 years and it never gave a minutes trouble. Avoid Nutribullet at all costs.

Great product until the plastic base gear broke, ordered replacement part but cant get the screw off the original to refit. Need to replace the entire unit due to a cheap plastic part. Very poor design.

Gasket in bottom part IMPOSSIBLE to retrofit after cleaning, which is necessary after each use. Could not buy gasket separately but forced to buy overpriced whole bottom part twice. Gasket had NOT been near a dishwasher.

Absouletley love this product. Easy to use and clean. I have made hundreds of smoothies over the months and still working well.

I feel like I need to write this as my partner nearly lost his thumb when our Magic Nutribullet unfastened under his hand as he was blending our baby's food last night. The tumbler came undone and the spinning blades cut in thumb in three places, he bled heavily and had to be taken to hospital for stitches, we are not yet sure of potential nerve damage because of this. I feel that this should not have been allowed to happen and that Nutribullet has manufactured a dangerous piece of equipment. There is no proper customer service to register my complaint on their UK website hence why I am taking this here, also to warn other customers. Thank you.

I phone head office and dealt with Samantha who helped me greatly to get a new replacement.
Fortunately with the new replacement blades, it's perfect.

Their customer service are well-trained
BUT service itself it is horrible
I would not recommend anyone to buy from NutriBullet. They are not customer oriented or what so ever
This is a company that is centered only on making profit and they really do not want to build a relationship with clients or think about a customers satisfaction.
I wish I could give them a zero.

Would give it zero stars if possible. Initially it started to leak, thought I could live with it. I decided to call the company to see if I was at fault, they sent me a new blade. That didn’t work so we tried another blade, paid for the second one. The second blade didn’t stop the leak either. I continued using using it, because I had spend almost $80 on it. Later, I couldn’t push it down to make it work, called the company and now they said it was the cup, they sent a cup. Of course it wasn’t the cup. I’ve had and still have a magic bullet which still works but was looking for something with more power. I can say that the magic bullet never leaked or got stuck or the motor smoked. These people made one excuse after another for their defective product. Horrible, horrible customer service. I’m done buying any of their products.

Great compact blender for as long as it worked, motor died after 2 years, not sure if that’s a good innings for a blender or not but remember growing up with the same blender throughout my childhood - guess they don’t make things to last like they used to....

After 4.5 months my Nutribullet 900 Pro stopped working. First I did all the online troubleshooting to no avail. Called customer service, did a half hour more troubleshooting on the phone, still not working. Tried emailing tom get them to honor the warranty to no avail. I am out $80 and over an hour of my time, still do not have an answer from customer service if they will replace this garbage blender.